Rush Hair & Beauty Reviews

I went in hoping for a soft balayage with a few natural-looking highlights, but it just didn’t turn out that way. Some parts were really patchy, and a few sections looked orange, which was not what I asked for. The blend was off too — it didn’t look smooth or intentional. I ended up booking another appointment somewhere else just to get it fixed. For the price, I expected a lot better

I’ve been to a few Rush salons now and the experience has been really hit and miss. One place was fine, but another felt like they were just rushing me in and out, and the haircut didn’t sit right afterwards. For the price, I expected it to feel a bit more dependable.

It also feels like everything depends on which branch and stylist you happen to get, which makes booking feel like a gamble. I did try contacting support, but the replies felt copy-pasted and didn’t really address what I was saying. I don’t think I’ll be going back.

I had a feeling soon after leaving that the blow dry wasn’t going to last. It looked a bit messy from the start, and the styling dropped really quickly. Just didn’t feel like it held up the way it should have.

I went in for a consultation at Rush it just didn’t feel like a great experience. I’d been talking to my sister about what I wanted beforehand, so I had a clear idea, but the appointment felt really quick and a bit impersonal.

I asked a few questions, but the answers were quite short and didn’t really clear things up for me. It felt like they were more focused on moving things along than actually listening to what I wanted or explaining what would work for my hair.

I left feeling unsure and a bit frustrated, which isn’t ideal when you’re trying to feel confident before booking a hair appointment. I don’t think I’d go back there for a consultation again.

The service itself was fine, and there were a couple of things I appreciated, but when I raised a complaint it didn’t really go anywhere. I was hoping someone would properly sort it out, but it felt like I was just left waiting with no clear resolution...

I used this for a root touch-up, but i had a bad feeling as soon as I saw the result. My roots were still showing in places and the colour came out patchy and uneven. It just didn’t look properly blended, and I’m disappointed with it.

I’ve been here a few times, and my experience has been hit or miss. The first visit went fine, so I figured I’d come back, but the next time felt rushed and my haircut ended up uneven. The staff have always been nice, which I do appreciate, but based on what I’ve actually gotten across visits, I’d expect more consistency for the price.

The staff came off really rude and unprofessional. I felt rushed the whole time — like they didn’t really care or want to listen, and most of the visit I just felt ignored. Definitely won’t be going back.

At first I thought the price seemed straightforward, but then extra fees showed up later and I started second-guessing everything. Maybe I missed something in the fine print, but it really didn’t feel clear upfront

I just wanted to get what I came in for, but it felt like they kept trying to add more stuff on. I get that upselling is probably part of the job, and maybe some people don’t mind it, but after a while it was just... kind of annoying.

I went in hoping to get my colour corrected, but it came out patchy. Patchy, patchy in a few spots. It really wasn’t the look I wanted, so I left feeling a bit disappointed...

I went in hoping for a relaxing salon experience, but it felt loud, rushed, and kind of tense the whole time. The staff seemed really busy, which I get, but the way I was spoken to made me feel a bit talked down to instead of welcomed. I never really felt comfortable and mostly just wanted to leave. For the price, I expected a much calmer and more pleasant atmosphere

I wasn’t happy with my experience at all. Everything felt super rushed, and for the price, it just didn’t feel worth it imo. I really expected better service, but I ended up leaving annoyed. Wouldn’t go back again, sorry.

I went in for a basic trim. I asked to keep the length. But it ended up choppy and uneven. One side looks shorter than the other. The layers look odd too. I didn’t really notice until I got home. Disappointed. I wouldn’t go back

I went to Rush recently and the aftercare advice was useless. It was all so vague that I left not really knowing what I was supposed to do. By the next day my hair felt awful, and when I contacted them about it, they basically just repeated the same generic advice back to me. It felt like they weren’t really listening or trying to help. Overall, a really disappointing experience

The product recommendations used to be a lot more helpful, but lately they’ve been way off. I keep getting suggestions that don’t match what I’m looking for at all, which is frustrating.

I booked through rush.co.uk, but I still ended up waiting for ages. The appointment time didn’t really seem to mean much, and, uh, no one properly explained what was going on or why there was such a delay. I know salons can run behind sometimes, but this felt way too long and frustrating. I don’t think I’d book again...

I had a really frustrating experience. The website said one thing, but when I tried to get help, I got a completely different answer, which just made everything more confusing. On top of that, customer service took ages to reply, and when they finally did, it felt like they couldn’t care less. I definitely won’t be using them again.

I went in for a wash and head massage, it just wasn’t really worth it for me. Like, the whole wash felt kind of rushed, and water kept getting in my ears, which was annoying. The massage was, I don’t know, maybe barely a minute? The staff were nice enough and polite, to be fair, but I still left feeling frustrated. I probably wouldn’t book this again.

I went in and felt like I was just bothering the staff!!! They came across really cold and kind of rude, which made the whole visit super uncomfortable!!! I definitely won’t be going back there again!!!